Public Complaint Feed

All grievances

Filter by status and category to see where companies are failing consumers most.

Unauthorized billing charge on my credit card

open

Acme Corp

I noticed a $49.99 charge on my credit card statement that I did not authorize. I have never purchased anything from Acme Corp and after calling their customer service twice, they refuse to issue a refund claiming I signed up for a subscription.

billing3/15/2026

Defective product: laptop screen flickers after update

in_review

Acme Corp

After installing the latest firmware update pushed by Acme Corp, my laptop screen started flickering uncontrollably. The issue persists across reboots and safe mode. Multiple users on your forum report the same problem.

product_quality4/1/2026

Horrible customer service experience with returns

resolved

Acme Corp

I tried to return a defective product and was on hold for 2 hours. When I finally spoke to someone, they transferred me to another department where I was disconnected. The online return portal also has a bug that prevents me from submitting my return request.

customer_service3/28/2026

Delivery delayed by 3 weeks with no update

open

Initech

I ordered a product on March 1st with guaranteed 5-day delivery. It is now March 22nd and I have received no tracking updates, no shipping notification, and no response to my emails.

delivery3/1/2026

Company shared my personal data without consent

open

Globex Inc

I received targeted advertising emails from third parties that could only have come from Globex Inc sharing my account data. I never opted into any data sharing and their privacy policy states they do not sell user data.

privacy2/20/2026

Overcharged on monthly subscription

open

Wayne Enterprises

My monthly subscription was supposed to be $9.99 but I have been charged $14.99 for the past three months. Customer service says the price increase was communicated via email but I never received any such notification.

billing3/10/2026

App crashes constantly after recent update

in_review

Wayne Enterprises

The Wayne Enterprises mobile app has become unusable after the latest update. It crashes within 30 seconds of opening, loses saved preferences, and sometimes fails to even load the login screen.

product_quality4/10/2026